Ambassador Reviews

Quick, personal and very friendly service throughout booking process

This was our first experience booking with Ambassador and we are very impressed with the personal and professional service from everyone we spoke with. Quotes and all responses have been quick from all departments and we are now looking forward to the full on board experience.

Excellent service, easy to book.

Yes, but…

Seems a good company from what others say but wasn’t impressed with their ‘ free coach’ offer as it isn’t free they charge each passenger a minimum of £40 a suitcase… that’s not free is it? It doesn’t show until you have paid for the booking 😩 Hoping that they can provide full Vegan service as Bot states and times for coaches would be helpful for booking trains to and from London Hope it’s a good buy

Cruise booking

Very helpful telephone sales person who help me to book a cruise.

Initial booking call after my ask any questions computer screen dialog.

The lady on the phone, Louise, was helpful and on my wavelength as a long time sailor but first time cruise holiday person

Easy booking system

The booking was so simple and quick, clear details of what was on offer and easy instructions on how to pay.

Booking made simple

Booking was easy. I received a call back at a time I requested The person I spoke to was very helpful and efficient

Excellent..........Helen Ledera intro while waiting........really irrating after the 3rd listen......otherwise would have been 5*

Very happy

Everything to do with Ambassador is just so easy.

Ive encountered worse.

Service was easy and booking was smooth. The site froze when booki g midships as it was full and i had to reapply to book the back of the ship.

3 weeks cruis to Canaries and back

Efficient and polite . Haven't been on my booked cruise yet so will tell more after.

Fast and efficient, easy to do. Information given very helpful.

Easy & Clear

As all-ways very simple and easy to follow On-Line Booking System

Very friendly

Everyone I spoke to where very friendly, supportive and knowledgeable.They were happy to explain things to me and made me feel comfortable and at ease.

Stress free

Completely stress free experience. I was able to find the right cruise for my husband and I using on line booking.

Customer friendly pre-cruise

Not clear as to how free parking is claimed on valid cruises, or that opting out of automatic gratuities is available if desired, but the booking process is generally straightforward and customer friendly

Ambassador Cruised.

Simple, efficient, no problems.

Couldn't be easier to book online

Easiest booking process! Travelled with this company before and found the entire service really simple and easy!

Great Service

Excellent service, patient, helpful lady.

Simple

The information on the cruise was easily available and the booking made simple by leading the booker through the process.