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Ambassador Reviews

All Reviews

4.7/5

Based on 4,041 verified reviews

5 stars3,222
4 stars636
3 stars119
2 stars43
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Very polite and friendly and answered all my questions.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great service

Your customer service lady was very helpful when I had problems with the booking online

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Excellant value for money.

Very good.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great value booking

I booked my cruise directly with Ambassador on their website. The price I booked my cruise at was great value. I booked at the guaranteed inside cabin rate which was the cheapest option however it looks like I have been allocated an Ocean view cabin which is fab news. I have sailed with Ambassador previously and love the smaller ships and friendly service.

Ambassador Cruise Line Service Rating

Philip Marsters

12 months ago

Booking a cruise is easy!

Booking an Ambassador cruise is quick and easy. I have done this online as well as over the phone, and either way it was straightforward. I also rate their cruises very highly, particularly the food and entertainment.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great value cruises

I have always found the staff very helpful when booking and making changes to my booking. We like the smaller ships and have thoroughly enjoyed the cruises we've had with Ambassador.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Easy switch.

The service I received from ROL ( my travel agent) was excellent. My daughter was dying from cancer and I needed to rearrange my booking. Ambassador and ROL made the switch easy.

Ambassador Cruise Line Service Rating

anthony stockley

12 months ago

they managed to change my booking quickly and efficiently

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

First cruise with Ambassador

The booking process was a joy due to how helpful and friendly the person I spoke to on the telephone was

Ambassador Cruise Line Service Rating

Francis Johnston

12 months ago

super phone sve

phone booking great online awful.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great people to deal with.

The ease of booking, the helpful staff ,we have travelled with ambassador before and always find everyone so helpful. Great

Ambassador Cruise Line Service Rating

David Jackson

12 months ago

A well laid out booking procedure which is easy to negotiate online.

The process for booking a cruise online is extremely simple. All the information required to arrive at a decision is easy to find on the website.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

None felt to be relevant or apprpriate

Your website had ceased to function properly, when attempting to make a booking. The nice lady on the phone however sorted it out promptly.

Ambassador Cruise Line Service Rating

Pauline Osborne

12 months ago

Great British company

Lovely agent Michelle,really helpful ,helped with suggestions and advice

Ambassador Cruise Line Service Rating

MARTYN UNDERHILL

12 months ago

Excellent

Ambassador Cruise Line Service Rating

Valerie Wood

12 months ago

So easy

Ambassador Cruise Line Service Rating

Louise Jowett

12 months ago

Great all round cruise.

I got a great solo deal with Ambassador, I have been converted from P&O with the service, food, shows and really happy helpful staff.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

It was ok

Unfortunately the operator didnt apply my discount i was advised the discount code had expired but it hadent

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Booking an Ambassador Cruise.

I found the cruise booking service quite straight forward and they provide you with the correct guidance.

Ambassador Cruise Line Service Rating

Abdullah Alenezi

12 months ago

Good but Takes a long time to answer