Ambassador Cruise Line Service Rating
Trusted Customer
12 months ago
Very polite and friendly and answered all my questions.
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Based on 4,041 verified reviews
Trusted Customer
12 months ago
Very polite and friendly and answered all my questions.
Trusted Customer
12 months ago
Great service
Your customer service lady was very helpful when I had problems with the booking online
Trusted Customer
12 months ago
Excellant value for money.
Very good.
Trusted Customer
12 months ago
Great value booking
I booked my cruise directly with Ambassador on their website. The price I booked my cruise at was great value. I booked at the guaranteed inside cabin rate which was the cheapest option however it looks like I have been allocated an Ocean view cabin which is fab news. I have sailed with Ambassador previously and love the smaller ships and friendly service.
Philip Marsters
12 months ago
Booking a cruise is easy!
Booking an Ambassador cruise is quick and easy. I have done this online as well as over the phone, and either way it was straightforward. I also rate their cruises very highly, particularly the food and entertainment.
Trusted Customer
12 months ago
Great value cruises
I have always found the staff very helpful when booking and making changes to my booking. We like the smaller ships and have thoroughly enjoyed the cruises we've had with Ambassador.
Trusted Customer
12 months ago
Easy switch.
The service I received from ROL ( my travel agent) was excellent. My daughter was dying from cancer and I needed to rearrange my booking. Ambassador and ROL made the switch easy.
anthony stockley
12 months ago
they managed to change my booking quickly and efficiently
Trusted Customer
12 months ago
First cruise with Ambassador
The booking process was a joy due to how helpful and friendly the person I spoke to on the telephone was
Francis Johnston
12 months ago
super phone sve
phone booking great online awful.
Trusted Customer
12 months ago
Great people to deal with.
The ease of booking, the helpful staff ,we have travelled with ambassador before and always find everyone so helpful. Great
David Jackson
12 months ago
A well laid out booking procedure which is easy to negotiate online.
The process for booking a cruise online is extremely simple. All the information required to arrive at a decision is easy to find on the website.
Trusted Customer
12 months ago
None felt to be relevant or apprpriate
Your website had ceased to function properly, when attempting to make a booking. The nice lady on the phone however sorted it out promptly.
Pauline Osborne
12 months ago
Great British company
Lovely agent Michelle,really helpful ,helped with suggestions and advice
MARTYN UNDERHILL
12 months ago
Excellent
Valerie Wood
12 months ago
So easy
Louise Jowett
12 months ago
Great all round cruise.
I got a great solo deal with Ambassador, I have been converted from P&O with the service, food, shows and really happy helpful staff.
Trusted Customer
12 months ago
It was ok
Unfortunately the operator didnt apply my discount i was advised the discount code had expired but it hadent
Trusted Customer
12 months ago
Booking an Ambassador Cruise.
I found the cruise booking service quite straight forward and they provide you with the correct guidance.
Abdullah Alenezi
12 months ago
Good but Takes a long time to answer