Ambassador Cruise Line Service Rating
Trusted Customer
9 months ago
Loved it
Brilliant. Friendly and helpful service.
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Based on 4,029 verified reviews
Trusted Customer
9 months ago
Loved it
Brilliant. Friendly and helpful service.
Andrea Anderson
2 months ago
Extremely helpful staff and simple to book
Very good
Richard Harry Freeman
2 months ago
Easy to follow online booking system
Booking online was very easy to do with confirmations of booking and payment timeously received via email
james jenkinson
2 months ago
annoyed
A cruise we interested in showed sold out, so i requested to be on a waiting list, a few weeks later i noticed it wasnt sold out, so why was i not notified?
Jennifer Eldridge
2 months ago
The booking staff always very friendly, helpful and efficient.
John Holland
2 months ago
Jury is still out
Not very clear as to what you can and can’t do at the point of booking and still unable to book parking We abe travelled with many cruise lines but this has been the least straight forward.
Trusted Customer
2 months ago
Can't wait
Easy to navigate, convenient and quick response. So far my experience has been great, makes me even more excited to actually do my cruise.
Trusted Customer
2 months ago
Friendly. Efficient.
Trusted Customer
2 months ago
Professional, able, polite and helpful staff,. My 3rd time. Excelkent
Trusted Customer
2 months ago
Problem free
Excellent
John Balcer
2 months ago
Very bad customer services
very confusing the price on the web,was £800.00 less than I paid. every thing was extra.A complete disaster. After phoning no won could explain the reason why. VERY BAD CUSTOMER SERVICES.
Peter Riches
2 months ago
Easy web site
All done on the web site so simple and no contact with office
Lynda Christine Ellis-Taylor
2 months ago
Have cruised with Ambassador before and would do again.
I thought the on line booking experience was excellent. Easy to follow, no errors in the software.
Marlene Blair
2 months ago
Excellent value for money.
Travelled with Ambassador a few times & always received good service or any problems are dealt with amiablely.
Trusted Customer
2 months ago
It has always been very informative
Trusted Customer
2 months ago
Easy to book
Very easy to navigate and book a cruise. Hope the rest of the process is as simple, find P and Os very hard to navigate.
Trusted Customer
2 months ago
Affordable cruising
Easy to navigate the online booking form
Anthony Konarski
2 months ago
Excellent
Trusted Customer
2 months ago
Changed a booking.
Very professional.
Trusted Customer
2 months ago
Excellent ships, staff, service and company.
My call was answered immediately and the operator dealt with my booking quickly and professionally.