Ambassador Cruise Line Service Rating
Trusted Customer
2 months ago
excellent we've been with them before. We just wish they'd do more cruises from Liverpool to sunnier climes.
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Based on 4,032 verified reviews
Trusted Customer
2 months ago
excellent we've been with them before. We just wish they'd do more cruises from Liverpool to sunnier climes.
Trusted Customer
2 months ago
The service is very good
Trusted Customer
2 months ago
Cruises booked online, straightforward booking and at a reasonable price.
I booked 2 cruises online today. Straightforward and all the information I required was supplied.
Trusted Customer
2 months ago
It was fine except when I rang customer service once the room was allocated you could not tell me what kind of bed it had: single,twin beds or double.
Trusted Customer
2 months ago
Booking from Ambassador
Simple to book , user freindly , prompt Confirmation received
Trusted Customer
2 months ago
Great way to book a cruise.
Really easy to navigate and find just what you were looking for.
Trusted Customer
2 months ago
Excellent service received, very helpful staff, would highly recommend Ambassador Cruises !
Trusted Customer
2 months ago
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Trusted Customer
2 months ago
Mobility and Medical questions
Everything was fine except l kept getting emails saying we hadn’t filled in the mobility equipment and medical questions . All boxes was ticked, one person said all done correctly another said l hadn’t filled it in which was annoying l sent all screen shots of everything l did with an email saying about my disappointment and was getting annoyed with this sonario, never had this issue with your company last year!
Brian Phillips
2 months ago
Excellent, as usual.
Trusted Customer
2 months ago
Great company to deal with
Quick and easy to book, knowledgeable and helpful person dealing with the booking.
Trusted Customer
2 months ago
Wonderful cruise.
Excellent, very friendly crew. Food also excellent.
Keith Allan
2 months ago
Jenny was brilliant to changing my cruise, very professional!
William Cleghorn
2 months ago
First time booking was so simple
Done the booking online which was very easy and explained every step of the way very well
Trusted Customer
2 months ago
Straightforward booking process
Relatively straightforward booking process Website generally easy to navigate
Clare Temple
2 months ago
Excellent value for the money
Excellent service by Charlie!Professional yet friendly!Thank you for all your help Charlie!
Alexander Lindsay
2 months ago
First contact with Ambassador
Booking Seemed straight forward . Website easy enough to navigate. Haven’t been on a cruise yet so unable to give any more detail.
Trusted Customer
2 months ago
Good booking process
Booked online which was fairly easy and user friendly. However, the website stated the deposit was £25.00 pp and we were actually asked for £200.00pp which was not explained. This was our second booking with Ambassador (the first a couple of years ago) and the process did seem a bit more complicated.
Trusted Customer
2 months ago
Interesting no fly cruise through the straits of Gibralter to the Adriatic.
Ambassador Cruise lines can offer very good value cruises for solo travellers occasionally and their website is user friendly.
Trusted Customer
2 months ago
Essy booking ptocess
Very easy to book online although it is lovely to speak to someone in person.