Skip to main content
Back to home

Ambassador Reviews

All Reviews

4.7/5

Based on 4,032 verified reviews

5 stars3,187
4 stars635
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

excellent we've been with them before. We just wish they'd do more cruises from Liverpool to sunnier climes.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

The service is very good

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Cruises booked online, straightforward booking and at a reasonable price.

I booked 2 cruises online today. Straightforward and all the information I required was supplied.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

It was fine except when I rang customer service once the room was allocated you could not tell me what kind of bed it had: single,twin beds or double.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Booking from Ambassador

Simple to book , user freindly , prompt Confirmation received

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great way to book a cruise.

Really easy to navigate and find just what you were looking for.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Excellent service received, very helpful staff, would highly recommend Ambassador Cruises !

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

.

.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Mobility and Medical questions

Everything was fine except l kept getting emails saying we hadn’t filled in the mobility equipment and medical questions . All boxes was ticked, one person said all done correctly another said l hadn’t filled it in which was annoying l sent all screen shots of everything l did with an email saying about my disappointment and was getting annoyed with this sonario, never had this issue with your company last year!

Ambassador Cruise Line Service Rating

Brian Phillips

2 months ago

Excellent, as usual.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great company to deal with

Quick and easy to book, knowledgeable and helpful person dealing with the booking.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Wonderful cruise.

Excellent, very friendly crew. Food also excellent.

Ambassador Cruise Line Service Rating

Keith Allan

2 months ago

Jenny was brilliant to changing my cruise, very professional!

Ambassador Cruise Line Service Rating

William Cleghorn

2 months ago

First time booking was so simple

Done the booking online which was very easy and explained every step of the way very well

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Straightforward booking process

Relatively straightforward booking process Website generally easy to navigate

Ambassador Cruise Line Service Rating

Clare Temple

2 months ago

Excellent value for the money

Excellent service by Charlie!Professional yet friendly!Thank you for all your help Charlie!

Ambassador Cruise Line Service Rating

Alexander Lindsay

2 months ago

First contact with Ambassador

Booking Seemed straight forward . Website easy enough to navigate. Haven’t been on a cruise yet so unable to give any more detail.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Good booking process

Booked online which was fairly easy and user friendly. However, the website stated the deposit was £25.00 pp and we were actually asked for £200.00pp which was not explained. This was our second booking with Ambassador (the first a couple of years ago) and the process did seem a bit more complicated.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Interesting no fly cruise through the straits of Gibralter to the Adriatic.

Ambassador Cruise lines can offer very good value cruises for solo travellers occasionally and their website is user friendly.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Essy booking ptocess

Very easy to book online although it is lovely to speak to someone in person.