Ambassador Cruise Line Service Rating
Trusted Customer
2 months ago
Very informative and helpful
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Based on 4,032 verified reviews
Trusted Customer
2 months ago
Very informative and helpful
Trusted Customer
2 months ago
Love sailing with ambassador
I called them and thd person I was talking to was very helpful in booking my holiday from start to finish
Trusted Customer
2 months ago
Highly recommended company . Staff handling bookings excellent
Excellent service . Made booking on phone. Friendly, helpful and well informed staff. Able to answer all questions . Thank you .
Trusted Customer
2 months ago
Great cruise line
Friendly, helpful staff, always a great service from everyone.
Theresa Cox
2 months ago
Good experience
The gentleman I spoke to was really helpful and polite. He helped me to book my cruise and parking. He explained everything that I needed to know. Very nice person.
Pamela Netherway
2 months ago
We love Ambassador
Excellent service, operators very helpful..thank you Ambassador..
Andrea Hesp
3 months ago
Quick and easy
Was easy and quick to book online. Email confirmation arrived within minutes
Trusted Customer
2 months ago
Done by computer. Not too straightforward.
Rhea Frost
2 months ago
Such a friendly experience
The telephone call was very efficient. I did not have to ask anything I could not understand Also, it was such a nice and ever so friendly conversation. Friendliness is key in this world
Ronald Salt
2 months ago
Spoke to Mark who arranged our booking
Trusted Customer
2 months ago
Get Yourself Booked
Staff go above and beyond. Great cruises.
Trusted Customer
2 months ago
Great response
Although wasn’t sure the staff member put me straight and dispelled any doubts.
Trusted Customer
2 months ago
Really efficient
Got all the info required
Barbara Hunt
2 months ago
Fantastic all round.
Trusted Customer
2 months ago
Based on booking process only we were impressed. Will review when cruised
Lady was very patient and polite taking the time to answer all our questions and look at various costings for us
Trusted Customer
2 months ago
Happy sailor
Excellent
Roger Day
2 months ago
Perfect who like cruises of old small ships greatvservice great prices
Great cruises at great prices
Trusted Customer
2 months ago
First time cruising
Bit early to be asking for a rating as it’s 12 months before our first cruise. However we did book direct through the cruise line and found the process easy
Trusted Customer
2 months ago
Lovely helpful booking agents - no pressure selling!
The agent I spoke to was great. She gave me all the time I needed and took her time to explain all my options. I didn't book on my first call as I needed to check some details with others in my party, but when I rang back a little later she remembered me and what if been asking about.
Wendy Brown
2 months ago
Easy to book on line
Just booked our first Cruise with Ambassador for December. I did this on line. Found the website very easy to navigate. Can now sit back and look forward to it. . Will do another review when we’re back 👍