Ambassador Reviews

Ports are too repetitive

Booking service excellent

Port out Starboard home

I was recommended to Ambassador cruises by a friend, the booking process was generally very good the person that done my booking was polite and informative. Just a point nothing to do with the booking but I was very disappointed to find out the car parking wasn't included like it had been on two of our previous cruises

Booked on line. From start to finish.booking was very easy

Efficient and straightforward online booking procedure

Very easy to book online stepping through the various stages to achieve nearly everything I required. The only issue was on the page where I chose “parking” and entered all of my car details then when pressing the submit button it came up with the message enter depart port but there was nowhere to do this. As a result I had to chose “no parking” to complete my booking.

Perfect size ship for the perfect cruise.

Professional, courteous and accurate

Easy

Online booking was very easy and straightforward.

Enjoyed the crew,entertainment,selection of food and menu choices

Very obliging and helpful on my booking to make it easier

so far so good

It was smooth and easy to keep up with

Booked but online system could be better

The online system wasn't working properly as I was unable to select port when booking car parking. I had to phone Reservations who were very helpful and booked the cruise for me. However, I do think the online system needs to be sorted. The cruise was from Tilbury so shouldn't need to select port for parking as would need to park at Tilbury!

Great service

Audra who I spoke to on the telephone was very helpful and friendly. She was also very knowledgeable as I asked lots of questions and she answered them thoroughly for me. Without her help I wouldn’t have received my Nectar points so I’m very grateful.

Travel with them at least 4 times a year

Sheralee listened ! And was patient!

Why cruise with anyone else!

Very straightforward online booking process and I appreciated the Blue Light card discount and cabin credit.

A lovely treat now and again

It was hard to secure a booking but I got there in the end

Looking forward to cruising again

User friendly software

Norway cruise

Answered all my questions. Made booking easy.

It was 5 star

Welcomed as a friend

Welcomed as a friend rather than a number by crew who remember you from previous cruises

Polite

Polite, and very knowledgeable.

Ambiance Cruise July 26

Absolutely first class . Staff couldn’t have been more helpful and friendly . Itinerary for the day was excellent and the onboard facilities were second to none