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Ambassador Reviews

All Reviews

4.7/5

Based on 4,031 verified reviews

5 stars3,182
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Online booking

Once I’d decided on a cruise, the online booking was very easy. That’s from someone who is computer illiterate! I had previously recommended you to friends who booked a cruise and enjoyed every minute of it!

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Good clear website

Easy to navigate the website and found what we required.

Ambassador Cruise Line Service Rating

Patricia Page

3 months ago

First class such a polite person and very helpful

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Cannot really fault so far. But we can only comment on the experience of the booking.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Been before so returning for a good cruise

Very helpful patient and details all fully explained

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Very helpful on the phone. Payment system seemed a lot easier this time.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent booking service.

Very easy to book as long as you are technology confident.

Ambassador Cruise Line Service Rating

Elizabeth Jefferey

3 months ago

Simple process throughout

Simple process

Ambassador Cruise Line Service Rating

Gina Martin

3 months ago

Great value for money

Great value for money

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Great Service

The cruise I was looking at appeared sold out so I rang the help number and was helped to choose a cabin option that suits me. I also booked a drinks package which was fully explained to me. The advisor was friendly and very helpful answering all my questions very clearly.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Ambassador once again

Marina was extremely helpful and efficient.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

just very efficient

all good as usual

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent as always

Ambassador Cruise Line Service Rating

Louise Lewis

3 months ago

Very helpful With selecting the right suites And giving the price alternatives All Booked

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Only just booked so can not comment on cruise or customer service.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Loved it

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

We love Ambassador cruises

This is the fourth cruise we have booked with Ambassador. Booking is easy on the website but if I have had to contact customer services they have dealt with my query quickly.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

The lady very helpful . Set up parking etc

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

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Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Ambassador service on land and on ship is faultless.

Booked on line but had a couple of queries so phoned in. Excellent service and queries sorted.