Ambassador Cruise Line Service Rating
Trusted Customer
4 months ago
Excellent phone service
Excellent service via phone when I called to book 2 cabins. The representative I spoke to was helpful, well informed and pleasant.
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Based on 4,033 verified reviews
Trusted Customer
4 months ago
Excellent phone service
Excellent service via phone when I called to book 2 cabins. The representative I spoke to was helpful, well informed and pleasant.
Trusted Customer
4 months ago
I booked via an online booking site, it was quite straightforward and easy to complete.
Trusted Customer
4 months ago
Russell’s review after four Cruises with Ambassador out of 40+ Cruises
Excellent Customer Service, wait times not to long and Good Clear communications. All completed and confirmations. Recommend Ambassador Cruises 😄
Trusted Customer
4 months ago
Rewind Cruise
I actually booked this on line. I then had to add parking to my cruise. This took a while to speak to a operator. Being that the cruise was very busy with people trying to book. When I got through it was worth the wait parking booked no problem.
Trusted Customer
4 months ago
Rewind 80’s cruise
Very good as always
Trusted Customer
4 months ago
Great service and local to were I live.
Excellent booking service, We phoned them back after we had discussed between my wife and I. It was all so simple and smooth process,we have sail with Ambassador be for and highly recommended them.
Carolyn
4 months ago
Not yet gone on the cruise but looking forward to it
Apart from the tickets going live at 9.10am instead of 9am, i found the whole booking process easy & straightforward. I haven't been on the cruise yet & as it's my first Ambasdador cruise i can't really say any more.
Trusted Customer
4 months ago
Easy and helpful agent
Trusted Customer
4 months ago
Great line up
Good thanks.easy to book.and pick cabin
Trusted Customer
4 months ago
Good
Victoria Kerr
4 months ago
Great cruiseline
Prompt and efficient
Trusted Customer
4 months ago
OK
Very good.
Trusted Customer
4 months ago
So far so good
It was up to standard with others
Trusted Customer
4 months ago
Friends have booked cruises and daughter has booked a taster weekend
Helpful and patient to a person who is into tech.
Trusted Customer
4 months ago
Booking is easy
So straightforward to book a cruise online however we haven't travelled with them yet so can't comment on the ships or on-board service at the moment
Gary Blackler
4 months ago
Booking disappointment
Couldn't book online as it wasn't working saying every cabin we tried to book that it wasn't available, tried for an hour with no luck. In the end we had to get a friend in the UK to phone and book us in. She got through straight away but all the inside cabins were gone and we ended up buying a sea view cabin, costing us around 400 pound each more. We later found out your webpage wasn't working correctly which is very disappointing
Trusted Customer
4 months ago
Easy to book
It's always very easy to book with them on line although I was only given a choice of one cabin to book this time.
Steve
4 months ago
Booking was easy, hope the cruise is the same
Website was easy to navigate for a first timer to the site. Everything was clear, booking and pricing so no surprises.
Trusted Customer
4 months ago
Excellent
Good helpful
Trusted Customer
4 months ago
At the buy one get one half price i booked then booked my friend's now my u
Was ok not 100% i definitely got what I asked for