Ambassador Cruise Line Service Rating
Trusted Customer
4 months ago
Excellent
Good helpful
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Based on 4,033 verified reviews
Trusted Customer
4 months ago
Excellent
Good helpful
Trusted Customer
4 months ago
At the buy one get one half price i booked then booked my friend's now my u
Was ok not 100% i definitely got what I asked for
Stephen Victory
4 months ago
Excellent service and quality food.
Trusted Customer
4 months ago
Caribbean cruise
Excellent service. It’s good to speak to a knowledgeable person.
Jane Kirwin
4 months ago
Good service 👍
Trusted Customer
4 months ago
Effective and Efficient
So far, So good
Trusted Customer
4 months ago
Booked online
Booked on line. It was easy to search and filter the cruises available and booking process was straight forward
Alan Charman
4 months ago
x
Trusted Customer
4 months ago
I,m very confident in Ambassador cruise line, excellant service
Very easy to book, in case of any problems the guest services are always on hand to help.
Vivian Davies
4 months ago
You will not be disappointed
Honest, clear descriptions. Clear booking procedure. Having sailed with them before, I agree with what they promise. They are friendly and down to earth. Choice of buffet food is extensive and fully acceptable. Cabins clean and well appointed
Trusted Customer
4 months ago
Den's review
Very easy process to book on line, One minor criticism is the drinks package and car parking should be more up front so people can see the costs involved easier, these are both very important items to the customer.
Carol Terry
4 months ago
This is our 4th cruise with you and always satisfied
Very good had telephone help when i couldnt access discout on line very helpful the operator talked me through it
Wilma Rankin Stirling
4 months ago
Easy and efficient to book our trip.
Trusted Customer
4 months ago
Excellent
James Mcnab
4 months ago
Lovely saleslady to talk to. Sorted everything very quickly
Keith Jones
4 months ago
Cruise booking
I received very good service, a slight hiccup with the carparking which was sorted very quickly and professionally over a phone call. Will use this company again
Trusted Customer
4 months ago
Last minute but excellent value
Booking process was well detailed and options explained
Ian Duffield
4 months ago
Amazing service on Ambassador's ship Ambience
Booking was easy. This will be our third sailing with Ambassador on Ambience and we have no intention of cruising anywhere else. All of the crew are amazingly friendly and helpful and the service is fantastic. We love this ship.
Trusted Customer
4 months ago
Transfer of cruise booking very efficient
We had to cancel a booking because it clashed with our son’s wedding. With the help from Natasha from guest services we were able to transfer our existing booking to 2 other cruises with a top up of our deposit. Natasha was so helpful, and had discussed the issue with her manager. She then efficiently sorted everything out for us, cancelled the existing booking and ensured our choice of cabin for the two new bookings. This was all done in a day and we were so pleased with her professionalism. We cannot fault Ambassadors gust service.
Samantha Edwards
4 months ago
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