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Ambassador Reviews

All Reviews

4.7/5

Based on 4,033 verified reviews

5 stars3,184
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Excellent

Good helpful

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

At the buy one get one half price i booked then booked my friend's now my u

Was ok not 100% i definitely got what I asked for

Ambassador Cruise Line Service Rating

Stephen Victory

4 months ago

Excellent service and quality food.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Caribbean cruise

Excellent service. It’s good to speak to a knowledgeable person.

Ambassador Cruise Line Service Rating

Jane Kirwin

4 months ago

Good service 👍

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Effective and Efficient

So far, So good

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Booked online

Booked on line. It was easy to search and filter the cruises available and booking process was straight forward

Ambassador Cruise Line Service Rating

Alan Charman

4 months ago

x

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

I,m very confident in Ambassador cruise line, excellant service

Very easy to book, in case of any problems the guest services are always on hand to help.

Ambassador Cruise Line Service Rating

Vivian Davies

4 months ago

You will not be disappointed

Honest, clear descriptions. Clear booking procedure. Having sailed with them before, I agree with what they promise. They are friendly and down to earth. Choice of buffet food is extensive and fully acceptable. Cabins clean and well appointed

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Den's review

Very easy process to book on line, One minor criticism is the drinks package and car parking should be more up front so people can see the costs involved easier, these are both very important items to the customer.

Ambassador Cruise Line Service Rating

Carol Terry

4 months ago

This is our 4th cruise with you and always satisfied

Very good had telephone help when i couldnt access discout on line very helpful the operator talked me through it

Ambassador Cruise Line Service Rating

Wilma Rankin Stirling

4 months ago

Easy and efficient to book our trip.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Excellent

Ambassador Cruise Line Service Rating

James Mcnab

4 months ago

Lovely saleslady to talk to. Sorted everything very quickly

Ambassador Cruise Line Service Rating

Keith Jones

4 months ago

Cruise booking

I received very good service, a slight hiccup with the carparking which was sorted very quickly and professionally over a phone call. Will use this company again

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Last minute but excellent value

Booking process was well detailed and options explained

Ambassador Cruise Line Service Rating

Ian Duffield

4 months ago

Amazing service on Ambassador's ship Ambience

Booking was easy. This will be our third sailing with Ambassador on Ambience and we have no intention of cruising anywhere else. All of the crew are amazingly friendly and helpful and the service is fantastic. We love this ship.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Transfer of cruise booking very efficient

We had to cancel a booking because it clashed with our son’s wedding. With the help from Natasha from guest services we were able to transfer our existing booking to 2 other cruises with a top up of our deposit. Natasha was so helpful, and had discussed the issue with her manager. She then efficiently sorted everything out for us, cancelled the existing booking and ensured our choice of cabin for the two new bookings. This was all done in a day and we were so pleased with her professionalism. We cannot fault Ambassadors gust service.

Ambassador Cruise Line Service Rating

Samantha Edwards

4 months ago

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