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Ambassador Reviews

All Reviews

4.7/5

Based on 4,034 verified reviews

5 stars3,185
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Follow up after booking poor

Booking the cruise was easy but trying to contact the company for information was impossible . On hold twice for over an hour so gave up.

Ambassador Cruise Line Service Rating

philip Dicken

5 months ago

Booked by website

Booked via the website. Found it to be strait forward to use.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy to book online

Booked online and the booking procedure was easy to follow. I have no experience of going on a cruise but there was plenty of information online

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

very straightforward booking process

Ambassador Cruise Line Service Rating

Pauline

5 months ago

Great company

Louise was brilliant! Answered all my questions. Great customer service. Good price for the cruise.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy to use website

Ambassador Cruise Line Service Rating

Sara Lambert

5 months ago

Easy booking

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

The young lady who dealt with my booking was patient and knowledgeable. I had tried to book on line but now 84 my computer skill is limited but she easily sorted it out.

Ambassador Cruise Line Service Rating

Soy Harby

5 months ago

Great cruise and staff

All good, easy to book, we cruised with them in March and booked our next one already

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy to book

Easy to book

Ambassador Cruise Line Service Rating

Julia Waine

5 months ago

Go for it

From start to end, our experience was clean, cozy and enjoyable. Slick embarkation, fantastic shower, quality food on a small, intimate ship. Just a couple of CBBs (Could Be Better) ~ soft drinks need chilling ~ need a fridge in cabins ~ a ‘fairer’ way to enjoy the evening canapés. Missed out most evenings.

Ambassador Cruise Line Service Rating

Martin Conabeer

5 months ago

Easy booking experience

Very easy to book the cruise, suite and expedition package. Invoice showing itinerary arrived quickly via email.

Ambassador Cruise Line Service Rating

Michael Baldwin

5 months ago

Very easy to book online.

Ambassador Cruise Line Service Rating

Mhairi Wallace

5 months ago

Online booking

All booked online web page was eady to follow. Immediately received confirmation email

Ambassador Cruise Line Service Rating

Nick H

5 months ago

Got straight through on the phone. Charles was very knowledgeable and very helpful. He got me the deal and cruise that I wanted with minimum fuss.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Fabulous

Very easy to book. Great communication through it all. Fantastic choice of cruises.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

bookings

Staff very efficient and helpful hope this continues all the way through.

Ambassador Cruise Line Service Rating

Lynne Stephenson

5 months ago

Happy customer

Spoke to a lady called Kerry who was extremely helpful with all aspects of our booking. Went through everything with me and I asked for time to speak to my husband about it all. I rang her back but she was with another client but rang me back very quickly.

Ambassador Cruise Line Service Rating

Lynn Howard

5 months ago

Fabulous Cruise Line

Absolute fantastic cruise line. Thoroughly enjoyed our last cruise on the Ambition which made our decision easy to book another cruise.

Ambassador Cruise Line Service Rating

David Fincham

5 months ago

Fabulous Service

Kerry was fantastic and patient, a credit to the company, Many Thanks !