Ambassador Cruise Line Service Rating
Trusted Customer
5 months ago
Follow up after booking poor
Booking the cruise was easy but trying to contact the company for information was impossible . On hold twice for over an hour so gave up.
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Based on 4,034 verified reviews
Trusted Customer
5 months ago
Follow up after booking poor
Booking the cruise was easy but trying to contact the company for information was impossible . On hold twice for over an hour so gave up.
philip Dicken
5 months ago
Booked by website
Booked via the website. Found it to be strait forward to use.
Trusted Customer
5 months ago
Easy to book online
Booked online and the booking procedure was easy to follow. I have no experience of going on a cruise but there was plenty of information online
Trusted Customer
5 months ago
very straightforward booking process
Pauline
5 months ago
Great company
Louise was brilliant! Answered all my questions. Great customer service. Good price for the cruise.
Trusted Customer
5 months ago
Easy to use website
Sara Lambert
5 months ago
Easy booking
Trusted Customer
5 months ago
The young lady who dealt with my booking was patient and knowledgeable. I had tried to book on line but now 84 my computer skill is limited but she easily sorted it out.
Soy Harby
5 months ago
Great cruise and staff
All good, easy to book, we cruised with them in March and booked our next one already
Trusted Customer
5 months ago
Easy to book
Easy to book
Julia Waine
5 months ago
Go for it
From start to end, our experience was clean, cozy and enjoyable. Slick embarkation, fantastic shower, quality food on a small, intimate ship. Just a couple of CBBs (Could Be Better) ~ soft drinks need chilling ~ need a fridge in cabins ~ a ‘fairer’ way to enjoy the evening canapés. Missed out most evenings.
Martin Conabeer
5 months ago
Easy booking experience
Very easy to book the cruise, suite and expedition package. Invoice showing itinerary arrived quickly via email.
Michael Baldwin
5 months ago
Very easy to book online.
Mhairi Wallace
5 months ago
Online booking
All booked online web page was eady to follow. Immediately received confirmation email
Nick H
5 months ago
Got straight through on the phone. Charles was very knowledgeable and very helpful. He got me the deal and cruise that I wanted with minimum fuss.
Trusted Customer
5 months ago
Fabulous
Very easy to book. Great communication through it all. Fantastic choice of cruises.
Trusted Customer
5 months ago
bookings
Staff very efficient and helpful hope this continues all the way through.
Lynne Stephenson
5 months ago
Happy customer
Spoke to a lady called Kerry who was extremely helpful with all aspects of our booking. Went through everything with me and I asked for time to speak to my husband about it all. I rang her back but she was with another client but rang me back very quickly.
Lynn Howard
5 months ago
Fabulous Cruise Line
Absolute fantastic cruise line. Thoroughly enjoyed our last cruise on the Ambition which made our decision easy to book another cruise.
David Fincham
5 months ago
Fabulous Service
Kerry was fantastic and patient, a credit to the company, Many Thanks !