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Ambassador Reviews

All Reviews

4.7/5

Based on 4,040 verified reviews

5 stars3,191
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Brian Etheridge

6 months ago

Perfect

Ambassador Cruise Line Service Rating

Victor Ashwell

6 months ago

All crew and staff were helpful.restaurant staff could not have been more helpful and always there to advise at meal times.looking forward to seeing you all again

Ambassador Cruise Line Service Rating

Debra Thomas

6 months ago

An excellent cruise line

Love this cruise line. Staff are amazing, food and entertainment are excellent, and it's really good value for money

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Good value for money

Ok

Ambassador Cruise Line Service Rating

Michael Pattison

6 months ago

Booking with Ambassador is easy peasy.

Straight forwad, I had no problems.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Efficient

Efficient

Ambassador Cruise Line Service Rating

Pauline Greenstreet

6 months ago

You make it so easy to book a cruise

Very helpful on the phone

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

I have cruised with Ambassador 5 times since June 2025 and enjoyed every one. The service I received on the latest booking was , as usual, very good.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

We have always received good service when dealing with the staff at Ambassador

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

The service I received was friendly, informative and precise. The lady was very knowledgeable and helpful. Not at all pushy.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Booking experience

The team are always helpful to ensure that booking is as easy as possible and should any problems occur they are resolved quickly and efficiently. The staff are always friendly and willing to help.

Ambassador Cruise Line Service Rating

Philip Fox

6 months ago

Guaranteed satisfaction.

Straightforward and simple to follow. I have sailed with Ambassador several times and look forward to my next trip.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Very quick and efficient service over the phone . Agent listened and addressed our requirements and concerns. Conformation email was received quickly stating all items agreed apart from conformation of our allotment cabins.

Ambassador Cruise Line Service Rating

Beverly Greenslade

6 months ago

Another excellent cruise with Ambassador.

The service was excellent as it always was. We have done 4 cruises with Ambassador and have just booked another for next year. Everything was perfect from the cabin stewards to the restuarant staff. The entertainment was wonderful and the ship's crew were professional throughout.

Ambassador Cruise Line Service Rating

Brian Savage

6 months ago

Very good

Everyone of the staff are very good and friendly.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Weekend try out trip.

Easy to follow and good information given on destinations, trying a short trip firstvto see if its right for us, have seen a few youtubes and all looks good. Then its looking forca longer trip.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Delighted

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

I won this cruise as a part of a competition with Klass and 118 cruises and I don’t know who was at fault but it has taken me 6 weeks to get my booking confirmed and cabin allocated since I supplied my details to them.

Ambassador Cruise Line Service Rating

Julia flowers

6 months ago

Very good value for money 💰...I ❤️ love it!!! I love everything about the company!!! The staff are excellent!!! Foods brilliant!!!

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

cruise

great service