Ambassador Reviews

booked online so no service. will need to contact them about accessibilty

New cruise booking

Easy to view all cruises and easy to book.I got a good deal too.I didn’t receive a confirmation email so had to phone customer services took me a while to get to speak to one but when I did she was very helpful polite well spoken easy to understand and sorted it all out for me whilst I was on the phone - great customer service

Great cruise

Women taking booking was excellent and extremely professional and polite.

Thanks for your help

So far so good and so helpful..

Ambassador first choice

Simple and easy booking system. Process was all done online. I managed to do the booking without requiring assistance from staff.

Happy Bunny

im 78 and it was easy even for me to understand

Everything runs smoothly

Excellent Service

Excellent customer service. Really efficient and professional, sorted out my queries and sent through the confirmation immediately. Very friendly, was made to feel that nothing was too much trouble.

very good

Just Booked Our 7th Cruise With CMV/Ambassador!

We cruised with Ambassador's predecessor company, CMV, several times and have cruised on Ambition twice since. We have always found the whole experience excellent and so look forward to more adventures with them. The online booking process for 2028 sailings was relatively straight forward and stress-free. We secured the cabin we wanted at a competitive price and only had to put down a fraction as a deposit. As this is returnable until the balance is due, we won't bother taking out travel insurance until then, thus keeping the premium low. Details, such as drinks packages and port-side parking are still to be arranged.

Great company

Booking very easy will be our 6th cruise with Ambassador obviously enjoy them especially sailing from our home town which makes it very easy

Easy clear booking

Easy to book on line

Easy to book on line, didn't receive confirmation email but follow up email sorted that within 2 days.

First Timer

I explained this would be my first cruise, the agent answered all my questions and provided additiomal information that reassured me

Great cruises at reasonable prices

Very helpful assistance on the booking call

Customer Service was excellent, professional & quick. Booked 2 cruises & linked with my friend so cabins are next door to each other

Easy to book, good value and friendly cruising

This will be our third cruise with Ambassador. Bookiing is easy once you understand cabins, decks etc. Just make sure you keep your 'IAM' reference safe as it is vital to access the online updates for your trip.

Absolutely brilliant price of booking

It was a excellent process to book this is my first time booking a cruise as a young adult and also working at the port where they operate. Good prices as well this cruise I booked was really a brilliant bargain. I will in future look at booking with them again if I love this cruise.

Quick and efficient. Have cruised with Ambassador previously.

I booked my Holiday and all was confirmed very quick.