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Ambassador Reviews

All Reviews

4.7/5

Based on 4,032 verified reviews

5 stars3,187
4 stars635
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Amended booking.

Cruise was already booked. This was just an update to link up with friende who booked the same cruise. Unabke to libk benefits with friends booking cruise on reccomendation.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booking with ease.

Great service. So easy to understand and navigate.

Ambassador Cruise Line Service Rating

Harold Hall

8 months ago

smooth as butter

Your agent was efficient, knowledgeable, Patient and friendly. The booking went flawless, Cameron even gave suggestions to make Boarding easier.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

What a service !!

Excellent customer service and professionalism

Ambassador Cruise Line Service Rating

PHILIP Saunders

8 months ago

Easy to book personalised cruise

Easy to follow choices. It took around an hour before the confirmation email came to my in box which made me a little anxious. But once it came it was full and accurate of my booking

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booking made easy.

Excellent. Knowledgeable , helpful and patient. Explained details and opened a booking ,so that when I had to query detail with travel companions and rang back to confirm booking,all details previously given were retrievable. .

Ambassador Cruise Line Service Rating

John Malster

8 months ago

Booked on phone by Emma , great customer service !

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

very good and helpful

Ambassador Cruise Line Service Rating

Michael Yarde

8 months ago

Great booking experience!

Quick & easy

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Easy booking

I’ve only made 1 booking and I have yet to sail. It’s a good price and a snappy itinerary that I’m looking forward to.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Quick booking process and got an extra 10% off.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booking

The two sales people I spoke to on the phonewere very, very helpful, we are now looking forward to a holiday in 2027

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Easy booking & good price

Good service

Ambassador Cruise Line Service Rating

Michael Jasper

8 months ago

Booking with Ambassador was a quick and easy process.

The service was good, very informative which covered all aspects and questions and details we wanted to know about and all delivered ina very friendly manner. Deciding what options we wanted and what the package we booked included was a smooth process, as was the actual booking itself - speaking to such a good rep is infinitely better than booking online.

Ambassador Cruise Line Service Rating

William Bergin

8 months ago

Made it so easy to understand and book

Very good and easy to book

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very helpful & informative staff on hand during the booking process.

Audra was extremely helpful during the booking process.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Easy booking by phone

Quickly received a call back after requesting this from the website. Consequently was able to make a late booking with the assistance of a very helpful Ambassador representative.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Efficient service

Smooth and efficient booking made via telephone

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booking process

The lady I spoke to was very friendly, informative and helpful as was the man I spoke to yesterday. The booking service was very efficient, thorough. I felt able to ask anything about the cruise receiving the information I required.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

The Adviser was very informative and efficient.

The lady who assisted me was very helpful and answered all my questions. She helped me to book a cruise for three people and I'm confident I got a great cabin and a great deal for us.