Ambassador Reviews

Great customer service

Helpful, quick and friendly customer service with a problem. All very efficiently and sensitively handled. Thank you.

Polite and efficient and friendly

I had major passport issues (as in, up until less than 48 hours before my cruise was meant to depart, my new passport had not shown up). I asked if I could possible rebook, and not only could I, but Mia in guest services was so incredibly helpful and patient as I went back and forth on different cruises and price points. Her responses were almost immediate. the attention that I was given was beyond exceptional. Thank you!

A pleasurable booking experience.

This is one of many booking I have made for an Ambassador cruise. This time it was for myself and three friends. The booking was made very easily by the helpful and knowledgeable manner of the booking agent. She talked us through each stage and we had quickly booked our cruise. Looking forward to the cruise now.

Love Ambassador, always fantastic.

Always brilliant service. Could do with more info about coach transport between ports.

Great line .never been disappointed

As always professional.

Our booking

Very attentive and helpful. Michelle provided all the help we needed.

Hard to book...

Not happy, couldn't book parking and no guidance on why on the website

Excellent service and staff

Could not fault it

Very helpful, polite, kind and clear

Very swift, clear and helpful. Many thanks.

Straightforward process to book trip

Straightforward website, easy to navigate the booking process Confirmation received within the hour and instructions to set up account to manage booking

Excellent service

Second home

Experience was good but would have liked to have got my veterans discount as we both have more than done our bit for country over 50 year between us.

we love small ships

we have been with Ambassador before ,but this booking i cannot find in MY BOOKING ,so we can order dinning times ect

Ambassador cruise line services. Helpful and friendly

Friendly helpful and honest

Great service

Clear instructions to follow

Ok

Polite friendly professional

Easy online booking

Easy to book online.

New to Ambassador

It was easy to book