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Ambassador Reviews

All Reviews

4.7/5

Based on 4,029 verified reviews

5 stars3,184
4 stars635
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Good value

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Helpful assistance

Very helpful and take time to explain everything.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

To early for a review just been booked it.p

I'll can answer that question better at the end of the cruise.

Ambassador Cruise Line Service Rating

William Lockhart

8 months ago

Ambition again

Telephone booking was excellent. Everything explained clearly and the agent was friendly during the whole process which didn't take too long. This will be the second time on Ambassador and we're looking forward to it.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

100% service

Straight forward very helpful lady answered all my questions very informative explained everything perfectly

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Good booking experience

Easy to book online with everything explained all the way through. Good prices and the itinerary looks good.

Ambassador Cruise Line Service Rating

Jo Jo

8 months ago

Easy booking process

Easy to navigate website to make a booking. No need to call anyone - just go online and book 😊

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

good ships

we all ways travel with Ambassador and never had problems.. I had to go to hospital in Iceland and arrangements made were ok. We have booked your next trip in may

Ambassador Cruise Line Service Rating

Christopher Gordon

8 months ago

Excellent friendly service.

Saw. A Cruise on the web site. Phoned up and spoke to Louise. Explained what i was interested in. She checked on her system and because I had. Checked before phoning I had blocked the system. Louise took my phone number and once the system cleared book the cruise for me. She then phoned back at the time she said that she would and we finished the process. I was very impressed with the way she felt with me and was very friendly. Didn’t make me feel that I was just “another” client. Great asset to the Company and made me feel confident enough to book cruises with Ambassador in the future.

Ambassador Cruise Line Service Rating

RICHARD JENNINGS

8 months ago

Very good service

Very good service calm and professional people dealing with bookings give confidence

Ambassador Cruise Line Service Rating

Graham Hobden

8 months ago

Friendly personal service.

Excellent that’s why we are using them once again.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very friendly staff, great service from booking to disembarkation,

Spoke to lovely Emma, she booked everything we needed for our cruise, no rush and very thorough

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Telephone booking was easy

This was a telephone booking as I could not find all the answers to my questions on-line before making the booking. The booking agent was extremely helpful and knowledgeable and made the process easy and understandable.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Off to the Caribbean.

Very easy to book our next cruise. We are lookung forward to it.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Good value for money

Very easy to do

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Easy booking system

Kerry who ibooked my trips with was very confident and efficient. She was easy to talk to and could answer all of my questions.... it made booking easy . Had I not felt confident then I would have approached a travel agent !

Ambassador Cruise Line Service Rating

Diane McNay

8 months ago

Easy to book

Easy to book. Got to choose cabin. Only one downfall. Two names on booking would only take payment from the main name. So had to start again with booking and changed main name. Still booked

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

New Booking

Booked for Dec 2026 easy to do

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Cruise booked with ease

Booked cruise for 2027 online. Very easy website to navigate and no problems encountered with booking. Had a query so phoned and spoke to an advisor who dealt with my query swiftly and in a friendly manner. No complaints.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booking was so easy and straightforward

Very professional