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Ambassador Reviews

All Reviews

4.7/5

Based on 4,039 verified reviews

5 stars3,205
4 stars636
3 stars119
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Robert Jones

10 months ago

Wonderful again!

It was wonderful, again! Returning to Ambience in June. Tried cruising with Cunard a decade ago but found it a bit formal and stuffy. Tried it again in 2024 and 2025 with Ambassador and now we’re hooked. Fantastic crew, food, entertainment and fellow cruisers. Comfortable cabins. Brilliantly organised.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Excellent

Very good the lady was so helpfull

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Five Stars

Very friendly and helpful customer service Thank You

Ambassador Cruise Line Service Rating

Michael Gillan

10 months ago

Easy booking

Easy booking online

Ambassador Cruise Line Service Rating

Janet Kennard

10 months ago

The assistant couldn’t have been more helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Ambassador is the best cruise company

First class

Ambassador Cruise Line Service Rating

Linda Harle

10 months ago

Easy to book on line.

Ambassador Cruise Line Service Rating

Yvonne Pearson

10 months ago

Ambassador booking

We did everything online and it was quick and easy

Ambassador Cruise Line Service Rating

Geoffrey Crombie

10 months ago

Easy

All very smooth

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Falling in love with cruising.

I have only cruised on the Tilbury taster in December with my niece and we loved it so much we have booked another cruise The service during the booking was excellent and the organisation during boarding and on board was faultless.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Excellent service

The service was excellent and we can't wait for our next cruise with you

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

I missed a solo cabin, bc the discount to reserve was way at the end. Quite pricey trips.

Ambassador Cruise Line Service Rating

Wendy

10 months ago

Easy to book

Accessible website Clear and concise

Ambassador Cruise Line Service Rating

Timothy Mullan

10 months ago

Booked on line easy

It was all done on line no problem

Ambassador Cruise Line Service Rating

Robert Phillips

10 months ago

Easy booking

Easy and straightforward

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Very informative and helpful Julie who guided me through all procedures required for our cruise. A huge thank you Julie.

Ambassador Cruise Line Service Rating

Mark Smith

10 months ago

Booking only

Booking experience only. The site is easy to use, clear and easy to navigate. My one comment would be that the only prices given are for the cabins. You're left to "so the maths" when it comes to working out the cost of the drinks packages etc.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Very easy to navigate

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Easy to book

Very professional, helpful and answered all my questions.

Ambassador Cruise Line Service Rating

Paul Coleman

10 months ago

Friendly and helpful

All staff were friendly and helpful.