Ambassador Cruise Line Service Rating
Trusted Customer
12 months ago
Excellent.
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Based on 4,041 verified reviews
Trusted Customer
12 months ago
Excellent.
Trusted Customer
12 months ago
Great service from Louise
Louise was very helpful and thorough. All booked and looking forward to it!
Trusted Customer
12 months ago
Festive getaway
When making enquiries about a cruise I was so pleased with the information I received about ambassador I had no hesitation in booking and as a solo traveller was impressed with the price Looking forward to my festive getaway Thank you
Trusted Customer
12 months ago
Booking another cruise
Easy to book Plenty of information about the cruise
Andrea Knott
12 months ago
Simple Process
A very simple process to book on the Ambassador website
Trusted Customer
12 months ago
Great
Great
Dean Smith
12 months ago
Looking forward to cruising with Ambassador.
Only just booked but process was easy!
Dennis Francis
12 months ago
My ambassador sailing experience
Have sailed on ambience 3 times now this will our 4 th always been very good, staff are very helpful, great value
Lesley Stanton
12 months ago
Just lovely
This is our third cruise with Ambassador this year. It’s home from home comfort with excellent service and shows. We’ve recommended Ambassadors to several friends and have booked with friends for next April. Joint celebration of 60 th and 56 th wedding anniversaries. The size of ship with 1400 guests maximum is lovely. It’s so friendly. Staff and passengers.
Simon Gasiorowski
12 months ago
Excellent
Trusted Customer
12 months ago
Easier on.line
Booked on line after I was told on telephone there were only suites left. Got my outside cabin easily , just hope there is no mistake
Trusted Customer
12 months ago
The happiest crew
The staff were always so happy, polite and ready to help. Every member of staff greeted me with a smile and a hello.
Trusted Customer
12 months ago
Very grateful for the service shown to us by your staff.
Very helpful and also very professional. The staff member we spoke to was able to change our cabin to the one we wanted. We are truly grateful for her help in this matter. Thank you again.
Trusted Customer
12 months ago
Easy booking online.
Easy to book online.
Trusted Customer
12 months ago
Efficient service
I had made several attempts at booking on line with no success. I decided to ring Ambassador not expecting any reply on a Sunday. I was quite surprised my call was answered by a very pleasant English speaking lady who completed my booking with no problems.
Trusted Customer
12 months ago
Booking was very easy
Marie was really patient and helpful on fhe phone
Christina Emmott
12 months ago
Cameron was both efficient and friendly.
Christine Dark
12 months ago
February cruise 2026
It was all straightforward, had to check all details but all was good.
Trusted Customer
12 months ago
New booking
Excellent on line booking system. All booked in 5 minutes
Trusted Customer
12 months ago
A lovely friendly ship
Value for money . Friendly staff and good program of entertainment, was very pleasantly suprised as it’s such a small company.